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شحن

📦 Order Processing Time

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or public holidays.
During high-demand periods, processing may take slightly longer.

🚚 Shipping Time (KSA)

Estimated delivery time: 7–15 business days
Delivery times may vary depending on:
- Product availability
- Customer location
- Customs clearance
- Courier delays beyond our control

💰 Shipping Fees

Shipping fees (if applicable) are calculated and displayed at checkout.
Occasionally, we offer free shipping promotions on selected products.

🌍 Shipping Locations

We currently ship within Saudi Arabia only.
International shipping may be added in the future.

📍 Tracking Information

Once your order is shipped, you will receive a tracking number via email or SMS.
Tracking updates may take 2–5 days to appear after dispatch.

⚠️ Customs, Duties & Taxes

Customs duties or import taxes (if applicable) are the customer’s responsibility.
These charges are not included in the product price or shipping fee.

❗ Delays & Missing Packages

If your order has not arrived within 20 business days, please contact us at [your support email].
We are not responsible for delays caused by customs, courier services, or incorrect address details provided by the customer.

🏠 Incorrect Address

Please ensure your shipping address is correct.
We are not responsible for orders delivered to incorrect addresses provided at checkout.

📩 Contact Us

For any shipping-related questions, please contact us at:

info.fizzium@gmail.com